Frequently Asked Questions

Under the basic membership plan, you are entitled to configure one domain. For instance, if you register your domain as mysite.com and set it up to redirect from mysite.com to www.mysite.com, we will issue an HTTPS certificate exclusively for mysite.com. This structure ensures each domain receives dedicated attention and optimal service within the scope of your subscription.

We generate a single domain, single subdomain certificate using Let's Encrypt. Please note that we do not generate wildcard certificates or certificates covering multiple domains or subdomains (SAN certificates).

No, we do not share the certificates that we generate.

Please take a moment to review the configuration guide for detailed guidance. If you have any questions or need further clarification, you can scan the QR code or click the button below to join our WhatsApp group. We're here to help ensure your experience with our service is smooth and successful.

Upon the conclusion of your subscription, the redirect functionality will be discontinued, and the associated HTTPS certificate will be revoked and deleted. It's important to note that if the redirect configuration is still active in your DNS settings post-subscription, visitors will encounter a 401 Unauthorized error. To avoid this, we recommend promptly updating your DNS settings to remove the redirect configuration once your subscription with us ends. This proactive step ensures a smoother transition and minimizes potential access issues for your site visitors.

When a request is received for your domain, our service quickly checks the configuration details specified in the redirect-301 subdomain set up in your DNS. Based on this information, it efficiently redirects to the designated target. For more information about the features and settings, please visit our configuration guide.